Why should I read my meter?
The water meter is a device that measures the amount of water delivered to a property. By reading your meter, you can determine how much water you use in a day and identify whether you have a leak.
Water use is measured in cubic feet (approximately 7 ½ gallons) and is billed in units of hundred cubic feet (HCF). One HCF, or unit, equals 748 gallons of water.
Where is my water meter?
Meters are housed in a plastic or concrete box in the ground with a lid marked “water.” They are usually located near the curb in front of a home or business, on the left or right side of the property.
To remove the lid, insert a screwdriver or similar tool into the hole on the lid and lift it off. Before reaching into the box, check for snakes, spiders and other creatures that may be hiding inside.
How do I read the meter?
Most of HDWD’s meters resemble a car odometer. The reading is taken from the numbers shown under the words “cubic feet.” The last two numbers on the dial are not used for billing.
To determine water use: Read your meter at the beginning and end of a day and compare the two reads to figure out how much water you and your family used. Numbers after the decimal point are not used for billing, so if the meter reads 817.10, the utility bill will read 817.
To check for leaks: Turn off all the taps in your house or business, then look at your meter. If the meter is still turning, chances are you have a leak somewhere.
It is important to keep the area around the meter box clear so District staff can get access for readings and service. If you have any questions about locating or reading your meter, please call the District's Customer Service Department at (760) 365-8333.