Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Conservation
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Conservation
The property owner is responsible for complying with the District's retrofit requirements. However, enforcement requires that the water service be shut off at the subject property if the low-flow fixtures have not been installed. If you installed these devices, you may want to contact the property owner about reimbursement.
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Conservation
If this was a particularly hot year, it is likely your water use increased for things like irrigation and filling and maintaining a swimming pool. As much as three-quarters of a home's water is used outside. For a free water audit and advice on reducing consumption, the District offers a Household Water Awareness Program. An appointment can be made by contacting Customer Service at 760-365-8333.
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Conservation
Most District water meters have a small red triangle known as a
tattletale.
This tattletale spins if the slightest amount of water flows through the meter. It is recommended that you shut off all the water inside and outside your home. When you are sure everything is off, check the tattletale. If it is spinning, you may have a leak.