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Customer Care
Hi-Desert Water District is here to serve you. We provide water and sewer services for Yucca Valley and Yucca Mesa.
Water bills are billed on a monthly basis and are payable upon receipt. If a bill is not received, the customer remains responsible for contacting us and paying the amount owed on the account each month. We encourage our customers to update their contact information as it changes so we can make sure to have your current mailing address, email address, and phone numbers.
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About Your Bill
All accounts are billed on a monthly basis and are payable upon receipt. If a bill is not received, the customer remains responsible for contacting the District and paying the amount owed on the account each month.
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Customer Survey
Customer Survey
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Emergency Preparedness
Be prepared for an emergency!
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Payment & Fees
Pay your bills and review fees.
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Forms / Documents
Find the various forms related to the type of water or wastewater service that Hi-Desert Water District has to offer.
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Water Conservation
Hi-Desert Water District is accepting reports on water waste use.
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Water Quality
Hi-Desert Water District water quality page.
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Start / Stop Service
If you are a new customer and would like to start service, or you are an existing customer who is moving within the District, please complete an application.
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Septic Systems
Septic systems dispose of wastewater on-site.
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Water Use Restriction
Recent experience has taught us that water efficiency has to be a way of life in California and not just in response to drought.
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Development & Planning
Find resources and documents related to development and planning.
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Leaks
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Frequently Asked Questions
Discover helpful questions and answers regarding billing, water quality, operations, and more.
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Education
Access education resources.
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Subscribe to News & Alerts
Subscribe to news and alerts.
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Western Joshua Tree Protection Act
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Winterize Your Pipes
Tips to winterize your plumbing to avoid frozen pipes.
Report a Leak
If you see a leak in the street, please report it. Crews will repair leaks on our water mains 24/7.
During Business Hours (M-Thurs 7:30 a.m. to 5:00 p.m.)
Please call our customer service at 760.365.8333 to report a leak.
Emergencies
To report a water emergency, call 760.365.8333. After hours, the answering service will dispatch your call.