The Board of Directors adopted the SB 998 Water Shutoff Policy, a policy outlining water shut-off procedures for non-payment. The policy applies for customers that are deemed eligible per the State's requirements and for any water use after February 2, 2020.
The details of the policy can be found in its entirety, in the following languages (select one):
If you are a customer that meets the criteria to make payment arrangements, please contact customer service Monday - Thursday 7:30 am - 5:00 pm or submit are request form by clicking here.